FAQ’s

Thank you for your interest in our rental property. We schedule all showings through the application process. Please complete an application on our website www.trihelm.com. You will have the option to pay upfront for the application fee or you can choose the “skip fee” option and pay with a money order after viewing the property. We will contact you to set up a time to view the property once we receive the application.

1. How much is the deposit?
A: The security deposit may vary. However , typically it is equal to one months rent.

2. When is rent due?
A: Rent is due on the 1st of each month, late on the 5th of the month at 5:00pm. The late fee is $75. Also, NSF fee is $30 and you will be required to pay with certified funds for remainder of lease.

3. What is your pet policy?
A: Our pet policy varies for each property. However, it is usually $500 non refundable pet fee. We are also require to meet your pet and have 2 rental inspections during a 1 year lease term.

4. How do I apply for a property showing?
A: You must complete the application on our website. We will review the application and will contact you to set up a showing and discuss your options.

5. How much does it cost to move in?
A: In order to move in we require the first full months rent upfront along with security deposit and pet fee if applicable. All move in money must be paid via certified funds (money order or cashiers check only). Once you move in you can pay by personal check or ACH through the tenant portal online.

6. How long does the application process take?
A: This depends on how fast you get the required documents to us. The first thing we require is proof of income. Once this is verified we check your rental history.If we have all required documents and your current/previous landlords get back to us in a timely manner its possible to have the results as soon as the same day. But there are instances where if we are waiting on a paystub or a rental verification it can take several days.